Executive/Senior Executive, Client Service

Full Time
Dhaka
Posted 3 months ago

Powering the Revolution.

Description

The core responsibility of the Client Service is to interact with client on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. The responsible person should maintain exemplary customer relationship skills that promote a superior company image. In addition, the Client Service should provide information to customers on the performance of the application to meet project KPI in terms of deliverables.

Responsibilities  

  • Responds to client questions in person as well as over the mediums regarding project submissions on deadline.
  • Receives brief from client and accurately communicates with other responsible departments to effectively carry out operation.
  • Co-ordinates with the client and business development unit to establish offer network
  • Prepares weekly report to be sent to the client, and when required presents important data and analytics.
  • Prepares necessary documents and sends files to appropriate departments
  • Ensures project delivery within required budget, also ensures the team is well coordinated to achieve project milestones within specified time
  • Contacts and establishes agreement with third party vendors
  • Concentrating on weekly KPI to achieve
  • Undertakes special projects and other duties as assigned

Requirements

  • At least Bachelor’s Degree in any subject
  • Good Communication skill both in Bangla & English
  • Time-management skills. Balancing competing priorities and multiple projects while meeting strict deadlines
  • Minimum 1 to 2 years of Agency experience for Senior Executive is required.

Benefits

  • Attractive salary package.
  • Friendly environment, No one is boss/sir here.
  • 2 days weekend (Friday and Saturday).
  • Festival Bonus.

Send us your Updated Resume to CAREER@MAGNITODIGITAL.COM attached with,

  • Cover Letter
  • Recent Passport size Photograph

Job Features

Job CategoryClient Service
Job LevelEntry-Level

Apply Online

A valid email address is required.
A valid phone number is required.